At PremiumKit, we strive to provide high-quality digital products and services. Please read our refund policy carefully before making a purchase.
1. Digital Products
All products sold on PremiumKit are digital goods. Once a product has been delivered successfully, it is considered used and non-returnable.
Due to the nature of digital products, we generally do not offer refunds after successful delivery.
2. Eligible Refund Cases
Refunds may be issued only in the following situations:
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The product was not delivered within the stated delivery timeframe
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The product received is completely incorrect
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The product is proven to be non-functional at the time of delivery
All refund requests must include clear proof and be submitted within 24 hours of delivery.
3. Non-Refundable Situations
We do not provide refunds in the following cases:
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Change of mind after purchase
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Lack of understanding of the product description
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Incorrect purchase made by the customer
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Account suspension due to user misuse or violation of platform policies
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Delays caused by required verification or customer-side issues
4. Disputes & Chargebacks
Customers are encouraged to contact our support team before opening disputes or chargebacks. Unauthorized chargebacks may result in permanent account suspension from our services.
5. Order Cancellation
Orders may be canceled only if delivery has not yet been completed. Once the product is delivered, cancellation is no longer possible.
6. How to Request a Refund
To request a refund, please contact us with:
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Order number
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Detailed explanation of the issue
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Supporting screenshots or proof
📧 Email: hello@premiumkit.io
Our team will review your request and respond within 24–48 hours.
7. Policy Updates
PremiumKit reserves the right to update or modify this Refund Policy at any time without prior notice. Customers are responsible for reviewing this page before making a purchase.